Legal Disclosure (Specified Commercial Transactions Act)
Business Name:
Katsutomo Shiibara (Go-stepbystep)
Operator:
Katsutomo Shiibara
Business Address:
3-35-23 Wisteria Miyabi 201
Takaidohigashi, Suginami-ku
Tokyo 168-0072
Japan
Contact:
Email: kshiibara@ybb.ne.jp
Response time: Within 48 hours
Service Description:
Online Japanese language coaching sessions focused on cultural understanding and expressive communication, delivered via Zoom.
Pricing
Trial Lesson
30 minutes | USD 30
Single Lesson
60 minutes | USD 60
Monthly Program
4 × 60-minute lessons | USD 220
Accepted Payment Methods:
Credit card payments processed via Stripe.
Additional Fees:
No additional fees apply.
Payment Timing:
Customers are charged at the time of booking.
Cancellation Policy:
Cancellations must be made at least 24 hours before the scheduled session.
Refund Policy:
Trial sessions are refundable only if canceled at least 24 hours before the scheduled time.
Monthly plans may be canceled before the next billing date.
Refund processing may take 3–5 business days.
Delivery Method:
Services are provided online via Zoom.
Governing Law:
This service is governed by the laws of Japan.