Legal Disclosure

Legal Disclosure (Specified Commercial Transactions Act)

Business Name:
Go-stepbystep

Operator:
Katsutomo Shiibara

Business Address:
3-35-23 Wisteria Miyabi 201
Takaidohigashi, Suginami-ku
Tokyo 168-0072
Japan

Contact:
Email: kshiibara@ybb.ne.jp
Response time: Within 48 hours

Service Description:
Online Japanese language coaching sessions focused on cultural understanding and expressive communication, delivered via Zoom.

Pricing:
Trial session: $60
Monthly plan: $220

Payment Timing:
Customers are charged at the time of booking via Stripe.

Cancellation Policy:
Cancellations must be made at least 24 hours before the scheduled session.

Refund Policy:
Trial sessions are refundable only if canceled at least 24 hours before the scheduled time.
Monthly plans may be canceled before the next billing date.
Refund processing may take 3–5 business days.

Delivery Method:
Services are provided online via Zoom.

Governing Law:
This service is governed by the laws of Japan.

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